How We Work
Long term meaningful engagement requires more than a ‘If you build it they will come’ philosophy. Real engagement starts with a plan, a rolling market research programme that evolves with the customer, is outcome led and uses best in class technology to make programme delivery faster and more cost effective.
And that’s what makes Better Communities unique, the partnership behind the creation of our proprietary community technology. An experienced market research company with a reputation for insight discovery and a brand / digital / social media company that enables brands to engage their customers through social media.
Our team of experts use our own proprietary technology to deliver market research programmes using intuitive online tools as:
- Discussion Groups
- Real Time Focus Groups for Brainstorming and Ideation sessions
- Polls that capture the pulse of the community instantly on any topic
- Online workshops and Discussions
- Quant and Qual surveys
- Rich Media Consumer Testing
All within our private customer engagement community.
Our analysis software that works seamlessly with community technology and 20 years of expertise in uncovering customer insight and delivering co-creation programmes will ensure your community remains relevant, vibrant and valuable.
Of course developing our own technology ensures we can customise your private online community and accommodate any specific requirements you may have. All our communities follow your brand guidelines to ensure brand continuity across your digital spaces and can include bespoke tool development and functionality.
To arrange a live demonstration:
or simply to chat about how we can help your organisation or business please complete the short form below or give Kim a call on 0191 261 5261.